App connection issue

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Hi everyone

I am using Asus Webstorage App version 1.0.24.190 on a Windows 10 PC.
I also have the remote drive app up and running


When I try to login thru the webstorage app, I keep getting an error message (we cannot establish connection...pls check your WIFI connection. Other types of connections using the same credentials such as remote drive and/or web interface will operate properly.

Any ideas on this issue ?


Ben
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Hi b2clerck,

Oh, you need to update the ASUS WebStorage & Remote Drive applications at first.
Download here: https://www.asuswebstorage.com/navigate/downloads/
If you still have the problem with login these APPs, you can provide the Log file, Logged in time (Failure time), the error message of the screenshot to customer service: contact@asuswebstorage.com
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