Cant backup because cant remove computer

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Hi erikswed,

You could follow the instruction at FAQ~
https://support.asuswebstorage.com/estorage/eservice/1033/FAQViewKBArticle.aspx?kbarticleid=b4fb5da3-c9f6-e211-b540-00155d01c002
If you still do not know how to remove your backup device, you could contact customer service: contact@asuscloud.com
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