Upload error 999

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I am uploading photo files but a good percentage are sowing that upload failed (999). What is this error code and how can I fix the problem

Hi pethart092,

I think their system may have some temporary issue yesterday. I can upload data via website and PC Client (Windows) as well now.

You could check your browser or internet connection at first.
If you are not using the website to upload data, maybe you can update your Client at:https://www.asuswebstorage.com/navigate/downloads/

Or you can just contact customer service and provide them some error info.

Reply 2# eliotwfb 's post

Thank you for your reply, I am new at this and when I tried to upload a lot of photos, I was just getting this error code on random pictures. Also had an issue with Excel files some of which randomly did not upload correctly. Slightly?? annoying so will start again