Dissatisfied customer

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I used the free space that came with the computer and bought more on a one time special deal. It worked for awhile then failed to sync across any of my devices. Customer service sent a generic resolution that did not work. I sent them the requested information. They responded that the ticket had been closed and they hoped I liked their customer service.  Further attempts to contact customer service over several months received no response.

I regret losing the money for extra storage, but I guess that it is the cost of another of life's little lessons.