Error message "Troubleshooting" in red

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Hi there I am having the same problem as many users receiving same error in the WebStorage client: after I have set up ASUS HomeCloud and webstorage on my Asus  x99 board the Client displays a red dot next to it, and a red rounded rectangle containing a hazard triangle and the word Troubleshooting

Reply 1# elhassan 's post

To sort out the problem, please provide us the following info:

1. Operational steps
2. Screenshot of error messages
3. The failure time (GMT+8)
4.Windows O/S
5. The device model.

Please email to and we’ll reply to you as soon as we receive your letter.