Unknown cause, everything deleted!

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for whatever reason my entire "my document" directory was deleted and I need the entirety restored ASAP. the webstorage restore feature does not work, on the website. NOTHING happens when i try restoring anything, not on my both computers, neither in firefox nor IE11, please o please help!!
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Reply 1# premier69droid@ 's post

Hi premier69droid~

Our customer service staff has replied to your inquiry (case no CS20160822045). If you have any further questions, please feel free to contact him. Thank you
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