Very angry Customer !!

[ 17816 View / 5 Reply ]

Yes, I'm angry, because I posted a question 1 or 2 month ago (FAQ), and I never received any answer from Asus (always "pending" !).

My problem is so simple : the client doesn't work on my computer, since I paid for it.

Nothing happens. I tried to install it 2 or 3 times, but it doesn't change anything.

I asked for my money back. Nothing... What should I do ?
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Asus simply just doesn't care dude. Look at similar posts on here and you will see the same thing.
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@Lonelyisland : I didn't receive anything. The status of my question is : "in progress", and I didn't received any email from Asus. So were can I see the answer ?
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Problem with this forum is, that it doesnt send reply notifications ..
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See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.ObjectDisposedException: Cannot access a disposed object.
Object name: 'TabControl'.
  at System.Windows.Forms.Control.CreateHandle()
  at System.Windows.Forms.Control.get_Handle()
  at System.Windows.Forms.Control.CreateGraphicsInternal()
  at System.Windows.Forms.Control.CreateGraphics()
  at LidorSystems.IntegralUI.Containers.TabControl.GetTabSize(TabPage page)
  at LidorSystems.IntegralUI.Containers.TabControl.UpdateLeftPlacement()
  at LidorSystems.IntegralUI.Containers.TabControl.UpdateLayout()
  at LidorSystems.IntegralUI.Containers.TabControl.set_SelectedPage(TabPage value)
  at LidorSystems.IntegralUI.Containers.TabControl.ProcessPageSelection(TabPage page, Boolean performTest)
  at LidorSystems.IntegralUI.Containers.TabControl.OnMouseDown(MouseEventArgs e)
  at System.Windows.Forms.Control.WmMouseDown(Message& m, MouseButtons button, Int32 clicks)
  at System.Windows.Forms.Control.WndProc(Message& m)
  at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)


************** Loaded Assemblies **************
mscorlib
    Assembly Version: 4.0.0.0
    Win32 Version: 4.0.30319.34014 built by: FX45W81RTMGDR
    CodeBase: file:///C:/Windows/Microsoft.NET/Framework64/v4.0.30319/mscorlib.dll
----------------------------------------
AsusWSPanel
    Assembly Version: 1.0.0.0
    Win32 Version: 1.0.0.0
    CodeBase: file:///C:/Program%20Files%20(x86)/ASUS/WebStorage/2.1.15.458/AsusWSPanel.exe
----------------------------------------
System.Windows.Forms
    Assembly Version: 4.0.0.0
    Win32 Version: 4.0.30319.33440 built by: FX45W81RTMREL
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Windows.Forms/v4.0_4.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System.Drawing
    Assembly Version: 4.0.0.0
    Win32 Version: 4.0.30319.33440 built by: FX45W81RTMREL
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Drawing/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
System
    Assembly Version: 4.0.0.0
    Win32 Version: 4.0.30319.34239 built by: FX452RTMGDR
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System/v4.0_4.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
Microsoft.VisualBasic
    Assembly Version: 10.0.0.0
    Win32 Version: 12.0.20806.33440 built by: FX45W81RTMREL
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/Microsoft.VisualBasic/v4.0_10.0.0.0__b03f5f7f11d50a3a/Microsoft.VisualBasic.dll
----------------------------------------
System.Core
    Assembly Version: 4.0.0.0
    Win32 Version: 4.0.30319.33440 built by: FX45W81RTMREL
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Core/v4.0_4.0.0.0__b77a5c561934e089/System.Core.dll
----------------------------------------
eCaremeDLL
    Assembly Version: 1.0.0.0
    Win32 Version: 1.0.0.0
    CodeBase: file:///C:/Program%20Files%20(x86)/ASUS/WebStorage/2.1.15.458/eCaremeDLL.DLL
----------------------------------------
log4net
    Assembly Version: 1.2.13.0
    Win32 Version: 1.2.13.0
    CodeBase: file:///C:/Program%20Files%20(x86)/ASUS/WebStorage/2.1.15.458/log4net.DLL
----------------------------------------
System.Configuration
    Assembly Version: 4.0.0.0
    Win32 Version: 4.0.30319.33440 built by: FX45W81RTMREL
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Configuration/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
----------------------------------------
System.Xml
    Assembly Version: 4.0.0.0
    Win32 Version: 4.0.30319.34230 built by: FX452RTMGDR
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
System.Management
    Assembly Version: 4.0.0.0
    Win32 Version: 4.0.30319.33440 built by: FX45W81RTMREL
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Management/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Management.dll
----------------------------------------
ACVsWin
    Assembly Version: 1.0.4450.18816
    Win32 Version: 1.0.0.0
    CodeBase: file:///C:/Program%20Files%20(x86)/ASUS/WebStorage/2.1.15.458/ACVsWin.DLL
----------------------------------------
System.Web
    Assembly Version: 4.0.0.0
    Win32 Version: 4.0.30319.34212 built by: FX452RTMGDR
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_64/System.Web/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Web.dll
----------------------------------------
LidorSystems.IntegralUI.Lists.ListBox
    Assembly Version: 2.0.5.0
    Win32 Version: 2.0.5.0
    CodeBase: file:///C:/Program%20Files%20(x86)/ASUS/WebStorage/2.1.15.458/LidorSystems.IntegralUI.Lists.ListBox.DLL
----------------------------------------
LidorSystems.IntegralUI.Lists
    Assembly Version: 3.0.5.0
    Win32 Version: 3.0.5.0
    CodeBase: file:///C:/Program%20Files%20(x86)/ASUS/WebStorage/2.1.15.458/LidorSystems.IntegralUI.Lists.DLL
----------------------------------------
LidorSystems.IntegralUI
    Assembly Version: 3.0.5.0
    Win32 Version: 3.0.5.0
    CodeBase: file:///C:/Program%20Files%20(x86)/ASUS/WebStorage/2.1.15.458/LidorSystems.IntegralUI.DLL
----------------------------------------
LidorSystems.IntegralUI.Lists.ListView
    Assembly Version: 3.0.0.0
    Win32 Version: 3.0.0.0
    CodeBase: file:///C:/Program%20Files%20(x86)/ASUS/WebStorage/2.1.15.458/LidorSystems.IntegralUI.Lists.ListView.DLL
----------------------------------------
LidorSystems.IntegralUI.Containers.TabControl
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.0.0
    CodeBase: file:///C:/Program%20Files%20(x86)/ASUS/WebStorage/2.1.15.458/LidorSystems.IntegralUI.Containers.TabControl.DLL
----------------------------------------
LidorSystems.IntegralUI.Containers
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.0.0
    CodeBase: file:///C:/Program%20Files%20(x86)/ASUS/WebStorage/2.1.15.458/LidorSystems.IntegralUI.Containers.DLL
----------------------------------------
Accessibility
    Assembly Version: 4.0.0.0
    Win32 Version: 4.0.30319.33440 built by: FX45W81RTMREL
    CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/Accessibility/v4.0_4.0.0.0__b03f5f7f11d50a3a/Accessibility.dll
----------------------------------------
Interop.SimpleAES64Lib
    Assembly Version: 1.0.0.0
    Win32 Version: 1.0.0.0
    CodeBase: file:///C:/Program%20Files%20(x86)/ASUS/WebStorage/2.1.15.458/Interop.SimpleAES64Lib.DLL
----------------------------------------
Interop.SIMPLEAESLib
    Assembly Version: 1.0.0.0
    Win32 Version: 1.0.0.0
    CodeBase: file:///C:/Program%20Files%20(x86)/ASUS/WebStorage/2.1.15.458/Interop.SIMPLEAESLib.DLL
----------------------------------------

************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.

For example:

<configuration>
    <system.windows.forms jitDebugging="true" />
</configuration>

When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.


v2.1.15.458
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Reply 5# reginald.lao 's post

HELLO reginald.lao~

Thank you for your message. Our engineers need your further assistance to provide us the following information (please email to contact@asuswebstorage.com )

1.    The operation system on PC
2.    LOG (Step: Right-click on the WebStorage icon on the toolbar >> support >> Get log files).
3.    Please take the screenshot of the error message
4.            The failure time (GMT+8)
5.            Please describe your operation steps
6.            Your WebStorage ID

Once we receive your reply, our support team will help you to resolve the problem. Your patience is very much appreciated.
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