Very angry Customer !!

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Junod

StatusMember.
Post11
Credit71

2011-06-29 01:08 |View only this author 1^#

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Yes, I'm angry, because I posted a question 1 or 2 month ago (FAQ), and I never received any answer from Asus (always "pending" !).

My problem is so simple : the client doesn't work on my computer, since I paid for it.

Nothing happens. I tried to install it 2 or 3 times, but it doesn't change anything.

I asked for my money back. Nothing... What should I do ?

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bclinton

StatusMember.
Post15
Credit110

2011-06-30 23:26 |View only this member 2^#

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Asus simply just doesn't care dude. Look at similar posts on here and you will see the same thing.

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Junod

StatusMember.
Post11
Credit71

2011-07-05 18:03 |View only this author 3^#

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@Lonelyisland : I didn't receive anything. The status of my question is : "in progress", and I didn't received any email from Asus. So were can I see the answer ?

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sympton

StatusMember4
Post58
Credit418

2011-08-05 13:41 |View only this member 4^#

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Problem with this forum is, that it doesnt send reply notifications ..

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reginald.lao

StatusMember
Post1
Credit6

2015-01-22 02:50 |View only this member 5^#

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See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.ObjectDisposedException: Cannot access a disposed object.
Object name: 'TabControl'.
at System.Windows.Forms.Control.CreateHandle()
at System.Windows.Forms.Control.get_Handle()
at System.Windows.Forms.Control.CreateGraphicsInternal()
at System.Windows.Forms.Control.CreateGraphics()
at LidorSystems.IntegralUI.Containers.TabControl.GetTabSize(TabPage page)
at LidorSystems.IntegralUI.Containers.TabControl.UpdateLeftPlacement()
at LidorSystems.IntegralUI.Containers.TabControl.UpdateLayout()
at LidorSystems.IntegralUI.Containers.TabControl.set_SelectedPage(TabPage value)
at LidorSystems.IntegralUI.Containers.TabControl.ProcessPageSelection(TabPage page, Boolean performTest)
at LidorSystems.IntegralUI.Containers.TabControl.OnMouseDown(MouseEventArgs e)
at System.Windows.Forms.Control.WmMouseDown(Message& m, MouseButtons button, Int32 clicks)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

************** Loaded Assemblies **************
mscorlib
Assembly Version: 4.0.0.0
Win32 Version: 4.0.30319.34014 built by: FX45W81RTMGDR
CodeBase: file:///C:/Windows/Microsoft.NET/Framework64/v4.0.30319/mscorlib.dll
----------------------------------------
AsusWSPanel
Assembly Version: 1.0.0.0
Win32 Version: 1.0.0.0
CodeBase: file:///C:/Program%20Files%20(x86)/ASUS/WebStorage/2.1.15.458/AsusWSPanel.exe
----------------------------------------
System.Windows.Forms
Assembly Version: 4.0.0.0
Win32 Version: 4.0.30319.33440 built by: FX45W81RTMREL
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Windows.Forms/v4.0_4.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System.Drawing
Assembly Version: 4.0.0.0
Win32 Version: 4.0.30319.33440 built by: FX45W81RTMREL
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Drawing/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
System
Assembly Version: 4.0.0.0
Win32 Version: 4.0.30319.34239 built by: FX452RTMGDR
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System/v4.0_4.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
Microsoft.VisualBasic
Assembly Version: 10.0.0.0
Win32 Version: 12.0.20806.33440 built by: FX45W81RTMREL
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/Microsoft.VisualBasic/v4.0_10.0.0.0__b03f5f7f11d50a3a/Microsoft.VisualBasic.dll
----------------------------------------
System.Core
Assembly Version: 4.0.0.0
Win32 Version: 4.0.30319.33440 built by: FX45W81RTMREL
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Core/v4.0_4.0.0.0__b77a5c561934e089/System.Core.dll
----------------------------------------
eCaremeDLL
Assembly Version: 1.0.0.0
Win32 Version: 1.0.0.0
CodeBase: file:///C:/Program%20Files%20(x86)/ASUS/WebStorage/2.1.15.458/eCaremeDLL.DLL
----------------------------------------
log4net
Assembly Version: 1.2.13.0
Win32 Version: 1.2.13.0
CodeBase: file:///C:/Program%20Files%20(x86)/ASUS/WebStorage/2.1.15.458/log4net.DLL
----------------------------------------
System.Configuration
Assembly Version: 4.0.0.0
Win32 Version: 4.0.30319.33440 built by: FX45W81RTMREL
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Configuration/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
----------------------------------------
System.Xml
Assembly Version: 4.0.0.0
Win32 Version: 4.0.30319.34230 built by: FX452RTMGDR
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
System.Management
Assembly Version: 4.0.0.0
Win32 Version: 4.0.30319.33440 built by: FX45W81RTMREL
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Management/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Management.dll
----------------------------------------
ACVsWin
Assembly Version: 1.0.4450.18816
Win32 Version: 1.0.0.0
CodeBase: file:///C:/Program%20Files%20(x86)/ASUS/WebStorage/2.1.15.458/ACVsWin.DLL
----------------------------------------
System.Web
Assembly Version: 4.0.0.0
Win32 Version: 4.0.30319.34212 built by: FX452RTMGDR
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_64/System.Web/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Web.dll
----------------------------------------
LidorSystems.IntegralUI.Lists.ListBox
Assembly Version: 2.0.5.0
Win32 Version: 2.0.5.0
CodeBase: file:///C:/Program%20Files%20(x86)/ASUS/WebStorage/2.1.15.458/LidorSystems.IntegralUI.Lists.ListBox.DLL
----------------------------------------
LidorSystems.IntegralUI.Lists
Assembly Version: 3.0.5.0
Win32 Version: 3.0.5.0
CodeBase: file:///C:/Program%20Files%20(x86)/ASUS/WebStorage/2.1.15.458/LidorSystems.IntegralUI.Lists.DLL
----------------------------------------
LidorSystems.IntegralUI
Assembly Version: 3.0.5.0
Win32 Version: 3.0.5.0
CodeBase: file:///C:/Program%20Files%20(x86)/ASUS/WebStorage/2.1.15.458/LidorSystems.IntegralUI.DLL
----------------------------------------
LidorSystems.IntegralUI.Lists.ListView
Assembly Version: 3.0.0.0
Win32 Version: 3.0.0.0
CodeBase: file:///C:/Program%20Files%20(x86)/ASUS/WebStorage/2.1.15.458/LidorSystems.IntegralUI.Lists.ListView.DLL
----------------------------------------
LidorSystems.IntegralUI.Containers.TabControl
Assembly Version: 2.0.0.0
Win32 Version: 2.0.0.0
CodeBase: file:///C:/Program%20Files%20(x86)/ASUS/WebStorage/2.1.15.458/LidorSystems.IntegralUI.Containers.TabControl.DLL
----------------------------------------
LidorSystems.IntegralUI.Containers
Assembly Version: 2.0.0.0
Win32 Version: 2.0.0.0
CodeBase: file:///C:/Program%20Files%20(x86)/ASUS/WebStorage/2.1.15.458/LidorSystems.IntegralUI.Containers.DLL
----------------------------------------
Accessibility
Assembly Version: 4.0.0.0
Win32 Version: 4.0.30319.33440 built by: FX45W81RTMREL
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/Accessibility/v4.0_4.0.0.0__b03f5f7f11d50a3a/Accessibility.dll
----------------------------------------
Interop.SimpleAES64Lib
Assembly Version: 1.0.0.0
Win32 Version: 1.0.0.0
CodeBase: file:///C:/Program%20Files%20(x86)/ASUS/WebStorage/2.1.15.458/Interop.SimpleAES64Lib.DLL
----------------------------------------
Interop.SIMPLEAESLib
Assembly Version: 1.0.0.0
Win32 Version: 1.0.0.0
CodeBase: file:///C:/Program%20Files%20(x86)/ASUS/WebStorage/2.1.15.458/Interop.SIMPLEAESLib.DLL
----------------------------------------

************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.

For example:

<configuration>
<system.windows.forms jitDebugging="true" />
</configuration>

When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.

v2.1.15.458

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captainawscloud

StatusStaff
Post367
Credit2212

2015-01-22 16:12 |View only this member 6^#

Text size: t T

Reply 5# reginald.lao 's post

HELLO reginald.lao~

Thank you for your message. Our engineers need your further assistance to provide us the following information (please email to contact@asuswebstorage.com )

1. The operation system on PC
2. LOG (Step: Right-click on the WebStorage icon on the toolbar >> support >> Get log files).
3. Please take the screenshot of the error message
4. The failure time (GMT+8)
5. Please describe your operation steps
6. Your WebStorage ID

Once we receive your reply, our support team will help you to resolve the problem. Your patience is very much appreciated.

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