lot of error

[ 2121 View / 1 Reply ]

When uploading or downloading, lot of error -1.
Some times nothing apear : no page, no files ...
TOP

Reply 1# frederic.vigier 's post

Hi!

We feel regret to know that you have problem using our service. Please do some easy checks for us in order to eliminate some possible reason:

1. Please try to log onto (https://www.asuswebstorage.com/navigate/login.jsp) again.
2. If it still fails to log in, please take the screenshot/picture of the error message (with your WebStorage ID) and send it back to us.
3. Also, please provide us the browser and its version number (e.g. IE 11 version).

Once we receive the above information, please email to contact@asuswebstorage.com our support team will contact you immediately to help you resolve the problem. Your patience and understanding is very much appreciated.
TOP