Filelimit 2 GB after purchasing 99.99 USD upgrade.

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I have the unsatisfactory experience of having only 2GB file limit upload, although I upgraded to the 99.99 USD offer, close to the expiry of my free account offer. It seems that my account has is unlimited space... and 2GB filesize limit to upload. I'd happily give the unlimited space to 1TB if I could get the 10 GB promised when I inquired specifically about filesize. and it was later confirmed in email. But after the purchase, besides the extended time, no filelimit change.

Please help me not to feel and be tricked and deceived.

Reply 1# launistor 's post

Hi launistor !
Thank you for your message.
We've received your letter (case no CS20151016003) and our staff have responded to your questions.
Your patience is very much appreciated.