Removable disk is not accessible error

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I have just purchased eeebook x205ta with Windows 8 32bit installed on 32GB mSSD drive.
I want to upload my files via remote drive and take advantage of 500GB cloud space Asus provides. However, after I installed "Remote drive" application I cannot access "W" drive that was added in file explorer. I receive the following error message:



 附件: 您所在的用户组无法下载或查看附件

 附件: 您所在的用户组无法下载或查看附件
I have WebStorage account and use MySyncFolder without problems, but for some reason Remote drive does not work on my machine. Will it be fixed?
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Reply 1# tastyminerals 's post

Hi tastyminerals ~

To clarify the problem, please provide us the following info, and email to contact@asuswebstorge.com:

1. The screenshot of the problem (cannot access "W" drive that was added in file explorer)
2. The ID
3. The failure time (GMT+8)
4. Windows O/S
5. The detailed operating steps

Once we receive the above info, our engineers will help you to resolve the issue A.S.A.P.
Your patience is very much appreciated.
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Has anyone found the answer to this issue? I am dealing with this exact same problem on my windows 8 eebook. Whenever I boot up remote drive pro, it adds the other disk as a "removable disk" that I cannot access
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I have the very same problem, the machine came with w10 and 500 GB, sync folder works fine, as other storage in collection.  I really do need the backup drive, can somebody tell me if it works in w 10? please
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