cancel the green dots

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Reply 1# u9831810 's post

Hi u9831810,

Thank you for your message.
The “green dots” indicate the "file" has been successfully synchronized to the Cloud.

If you do not wish to see the green dots beside the file, please follow the steps as below:

1. After logging in, right-click on the Webstorage icon in the tool bar (at the lower right-hand corner on your desktop screen)
2. select Settings -> Sync -> More
3. cancel the green dots notification

Reminder: If you cancel the green dots notification, we suggest you log onto web to check if your files is synchronized to the Cloud.

Should you have any further question, please feel free to contact us by writing email to ""

Thank you : )

Reply 3# webonline35 's post

Dear webonline35~

Thank you for your message.
We have qualified Italian customer support specialist in our customer support email now!
To solve your problem please provide us more details of your problem in Italian and email to .

You will be contacted as soon as we receive the letter.

Thank you.